The inventory services often lacked clear workflows, with roles and responsibilities scattered across systems. This led to inefficient communication and incomplete access to critical information.

The vision was to allow users to find the right information, share knowledge, create tasks, collaborate in meetings, and manage shifts, all within their existing collaboration hub.

The outcome was a functional prototype presented at Microsoft Build, demonstrating how 3rd-party apps can extend Teams into specialized domains like retail inventory. It showed how embedding dashboards and task management into Teams reduces context switching and boosts productivity.